Help Centre

Help Centre

Got a question about our Mint+ device, bundle or any of our services and products? Mint+'s friendly support team can point you in the right direction.

Our local Mint+ Support Team provide core support services relating to sales, delivery, returns and everything in-between. So if you have a query related to Mint+ please get in contact and our support team will get back to you as soon as possible.

Orders & Deliveries

Where can I buy Mint+ smartphones

When will my purchase Mint+ purchase arrive

What shipping carriers do you use

Can I cancel my order

Are your Accessories new

Product & Price

Who are Mint+

What is a Mint+ Smartphone

What is the difference between Phone Grading

What are the prices based on

Are Mint+ pre-owned phones unlocked

Are your Accessories new


15 Day Change of mind

90-day DOA returns policy

Faulty devices outside of 90 Days


How does the warranty work

I want to register my Mint+ device’s warranty

My Mint+ device was purchased from a retail partner

Other FAQs

Are your mobile phones sold with accessories

Are Mint+ pre-owned phones sold with a SIM card or a network plan

Can I collect a purchase directly from your warehouse location

Do Mint+ offer a VAT invoice

Do Mint+ ship to the EU